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How to connect existing Mapsly account to Odoo
How to connect existing Mapsly account to Odoo

Learn how to link your existing Mapsly account to your Odoo instead of creating a new Mapsly account

Yulia Egorova avatar
Written by Yulia Egorova
Updated over 3 months ago

If you have already registered a Mapsly account, add your Odoo CRM as a data source to connect it to Mapsly:

  • Go to Setup in the Mapsly main menu

  • Click the '+' button, select Connector Odoo, and follow instructions on the screen

  • enter your Odoo administrator's login and password, full Odoo server URL (Odoo web application URL) including "https://" (i.e. https://mycompany.odoo.com), as well as your Odoo database name.

NOTE! In some cases you may encounter the following error:

[500] Connected to Odoo database successfully but method ‘search_read’ on ‘ir.model’ returned error you

Try to update your Odoo instance to the actual version, Odoo fixed this issue on March 22, 2022.

If you still get this error, you need to scroll down and check the module's name that causes this error:

Then, verify this inside Odoo by going to Settings:

Activate the developer mode:

Go to Technical > Models and search for that model:

If you see the same error, as inside Mapsly, it means that Odoo causes this issue. Please contact the Odoo support team.

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