In order to embed Mapsly map into Freshworks interface you can install Embed Widget app. To do that simply:
Go to Marketplace Apps:
Search for "Embed Widgets" and click to install:
In the configuration paste the following code into the Widget iframe section and click Save:
<iframe src="https://app.mapsly.com" width="100%" height="2000" frameborder="0"></iframe>
Note: The Shared Map links could also be added to the Widget iframe.
Access Mapsly by opening the Embed Widgets app: