[HubSpot] Mapsly setup guide

A step-by-step guide for setting up your Mapsly account with HubSpot

Sergey Shurygin avatar
Written by Sergey Shurygin
Updated this week

Mapsly is a standalone software platform that exchanges data with your HubSpot through its API and allows you to automatically log your HubSpot users into Mapsly with their HubSpot user credentials.

Follow the steps below to set up your Mapsly account with HubSpot. Please note that you need to be the HubSpot administrator to complete this guide.

1. Install Mapsly extension

Install the Mapsly extension from the HubSpot marketplace by this link. When prompted on the screen, choose your HubSpot account and click the Connect app button:

IMPORTANT! In order to install Mapsly extension you need to enable 'Edit property settings' permission for each user that will be installing Mapsly. You can access this permission by going to permissions > Account > Settings access > Edit property settings

If you are Super Admin in HubSpot, you already have Edit property settings ON -just skip this step.

2. Follow Mapsly account sign-up wizard

Press the Create new Mapsly account button

and follow instructions in the sign-up wizard.

How to log into Mapsly

To log into Mapsly (on both desktop and mobile):

  • in the pop-up that will open select your HubSpot account and enter your HubSpot credentials, and you'll be logged into your Mapsly user account.

Known limitations of HubSpot-Mapsly connector

Deal-Company association is not automatically updated in Mapsly

When a Deal record is assigned to another Company, HubSpot does not update the Deal's Last modified time stamp and doesn't provide any other types of notifications about this, so in Mapsly the Deal will remain assigned to the "old" Company. To help Mapsly pick up the updated association, update the Deal record in any other way so its "last modified" time updates and Mapsly will re-import the Deal record and update its association with the new Company.

Only standard fields sync to Mapsly in real time, custom fields are imported by schedule

Due to the limitation on the total number of fields that can be synced using HubSpot webhooks, by default only standard fields of standard objects are synced from HubSpot to Mapsly using HubSpot webhooks in real time. While custom fields and custom objects are synced by schedule with the highest frequency of once per 10 minutes.

Customers on the Mapsly Enterprise plan may request particular custom fields to be synced in real time. Please contact Mapsly customer support for details.

More information

Linking existing Mapsly account to your HubSpot organization

If you need to link your existing Mapsly account to this HubSpot organization, please follow this guide.

Adding more users to Mapsly

New HubSpot users are added to your Mapsly account with restricted access automatically when they log into Mapsly with their HubSpot credentials at app.mapsly.com; you don't need to manually add them. Learn more about users and Single Sign-On here.

More useful articles

If you'd like to see on the map only standard objects like contacts, the wizard's instructions are self-explanatory. In more complex scenarios when you'd like to see other objects in Mapsly as well or use coordinates instead of an object's address, please refer to these articles:

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