Mapsly is a standalone software platform that exchanges data with your HubSpot through its API and allows you to automatically log your HubSpot users into Mapsly with their HubSpot user credentials.
Follow the steps below to set up your Mapsly account with HubSpot. Please note that you need to be the HubSpot administrator to complete this guide. If you are not HubSpot administrator, please refer to this article first.
1. Install Mapsly extension
Install the Mapsly extension from the HubSpot marketplace by this link. When prompted on the screen, choose your HubSpot account and then click the Connect app button:
2. Follow Mapsly account sign-up wizard
Press the Create new Mapsly account button
and follow instructions in the sign-up wizard.
How to log into Mapsly
To log into Mapsly (on both desktop and mobile):
go to the Mapsly login page at app.mapsly.com,
click the HubSpot logo:
in the pop-up that will open select your HubSpot account and enter your HubSpot credentials, and you'll be logged into your Mapsly user account.
Known limitations of HubSpot-Mapsly connector
Deal-Company association is not automatically updated in Mapsly
When a Deal record is assigned to another Company, HubSpot does not update the Deal's Last modified time stamp or provide any other types of notifications about this, so in Mapsly the Deal will remain assigned to the "old" Company. To help Mapsly pick up the updated association, update the Deal record in any other way so its "last modified" time updates and Mapsly will re-import the Deal record and update its association with the new Company.
Only standard fields sync to Mapsly in real-time, custom fields are imported by schedule
Due to the limitation on the total number of fields synced using HubSpot webhooks, by default, only standard fields of standard objects are synced from HubSpot to Mapsly using HubSpot webhooks in real time. While custom fields and custom objects are synced by schedule with the highest frequency of once per 10 minutes.
Customers on the Mapsly Enterprise plan may request particular custom fields to be synced in real time. Please contact Mapsly customer support for details.
More information
Linking existing Mapsly account to your HubSpot organization
If you need to link your existing Mapsly account to this HubSpot organization, please follow this guide.
Adding more users to Mapsly
New HubSpot users are automatically added to your Mapsly account with restricted access when they log into Mapsly with their HubSpot credentials at app.mapsly.com; you don't need to add them manually. Learn more about users and Single Sign-On here.
Uninstalling Mapsly
To uninstall Mapsly from your HubSpot account please follow the HubSpot Knowledge Base article. Uninstalling the Mapsly app does not affect your HubSpot account and data in HubSpot.
Implementation is included in your Mapsly subscription!
Your Mapsly subscription comes with implementation services, so we're inviting you to book a web call with our engineer today - to learn more about your use scenario and help you integrate Mapsly with your system. You may also ask us for help in chat any time 24/7.
More useful articles
If you'd like to see on the map only standard objects like contacts, the wizard's instructions are self-explanatory. In more complex scenarios when you'd like to see other objects in Mapsly as well or use coordinates instead of an object's address, please refer to these articles:
how to properly configure an object's address field (required for Deals/Opportunities and custom objects);
how to use an object's coordinates stored in the CRM instead of its address in Mapsly (how to skip geocoding for locations that cannot be described by an address or those for which you already have GPS coordinates in your CRM);