Mapsly

If HubSpot shows "You don't have install access for this app" when you log into Mapsly with HubSpot, your HubSpot Super Admin needs to approve the Mapsly auth app for you. It takes a couple of minutes.

HubSpot now requires a Super Admin to approve apps before other users can use them. Mapsly logs you in with your HubSpot credentials through a separate app, Mapsly auth. It needs its own approval, even if the Mapsly extension is already installed in your HubSpot.

Please note that you need to be a HubSpot Super Admin to complete these steps. If you're not, forward this article to your Super Admin.

In HubSpot, click the settings icon in the top navigation bar.

In the left sidebar menu, go to Integrations → Connected Apps and open the Approved apps tab.​

If Mapsly auth is not in the list, click Approve apps, search for Mapsly auth and click Approve. If it's already in the list, click Manage access next to it and open Install Permissions.

Select Everyone (recommended), or Specific users and teams and add the users who log into Mapsly. ​

Click Approve app (or Save changes).

1. In HubSpot, click the settings icon in the top navigation bar.
2. In the left sidebar menu, go to Integrations → Connected Apps and open the Approved apps tab.​
3. If Mapsly auth is not in the list, click Approve apps, search for Mapsly auth and click Approve. If it's already in the list, click Manage access next to it and open Install Permissions.
4. Select Everyone (recommended), or Specific users and teams and add the users who log into Mapsly. ​

5. Click Approve app (or Save changes).

Tip: when a user is blocked, HubSpot also sends you an approval request in your notifications. You can approve it from there.

The blocked login doesn't continue after approval, so start a new one:

Go to the Mapsly login page at <a href="https://app.mapsly.com/" rel="nofollow noopener noreferrer" target="_blank">app.mapsly.com</a> and click the HubSpot logo.

Select the HubSpot account your Super Admin updated, and you'll be logged into your Mapsly account.

1. Go to the Mapsly login page at <a href="https://app.mapsly.com/" rel="nofollow noopener noreferrer" target="_blank">app.mapsly.com</a> and click the HubSpot logo.
2. Select the HubSpot account your Super Admin updated, and you'll be logged into your Mapsly account.

Make sure the settings were changed and saved for Mapsly auth, not for the Mapsly app. If the error is still there, contact us by chat and send a screenshot of the error and of the Mapsly auth Install Permissions settings.

IMPORTANT! Don't revoke approval or reinstall the Mapsly extension to fix this: revoking approval uninstalls the app for all users in your HubSpot account.

<a href="https://help.mapsly.com/en/collections/9352296">How to enable 'Edit property' and 'App Marketplace access' permissions</a>

HubSpot: <a href="https://knowledge.hubspot.com/integrations/manage-access-to-apps" rel="nofollow noopener noreferrer" target="_blank">Manage access to apps</a>

- <a href="https://help.mapsly.com/en/collections/9352296">How to enable 'Edit property' and 'App Marketplace access' permissions</a>
- HubSpot: <a href="https://knowledge.hubspot.com/integrations/manage-access-to-apps" rel="nofollow noopener noreferrer" target="_blank">Manage access to apps</a>

Mapsly support team is available by chat 24/7, so if you have any questions about logging in with HubSpot, contact us.

What to do when HubSpot asks for app approval while you log into Mapsly

[HubSpot] Login error: "You don't have install access for this app"

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